EcoNest Philippines – Terms and Conditions of Sale
Effective January 1, 2021
Owned and operated by:
Secaed Global Enterprises Inc. (SGEI)
#168 NIA Rd., Brgy. Catulinan, Baliwag City, Bulacan, Philippines
Email: hello@econestph.com
1. Scope of Terms
These Terms apply to all orders placed directly with us or via our sales channels (e.g., Shopee, Lazada, direct email, texts).
By placing an order, you confirm you are at least 18 years old and legally capable of entering into a binding contract.
If there’s a conflict with another agreement, these Terms will prevail.
2. Products & Pricing
• We strive for accurate descriptions, colors, and sizes, but minor variations may occur due to material availability or display settings.
• All measurements are approximate; we aim for accuracy but cannot guarantee 100%.
• Prices and products may change without prior notice.
• We do not guarantee that our products or services will meet all expectations 100%.
3. Ordering & Payment
For all orders:
• Provide complete and accurate details (shipping address, contact info, product codes/SKUs & approved prices).
• Send official signed purchase orders to orders@econestph.com.
• Once confirmed, order delivery details & item list cannot be changed without applicable fees (₱500 address or item change fee within Metro Manila).
• Wholesale pricing is based on per-box quantities.
• Minimum order on Shopee/ Lazada is 1 pack or 50 pcs.
Payment:
• Bank transfers only (BPI: 3741893591 / BDO: 008018014925 – SECAED Global Enterprises Inc.). Gcash upon request.
• Send proof of payment to payments@econestph.com.
• No proof of payment = No Delivery/ Floating Invoice. Floating Invoice = No Future Deliveries.
• Payment must be cleared before order processing.
4. Shipping & Delivery
• We ship via third-party couriers; delays or damages during transit are not our liability.
• Estimated timelines (from payment confirmation):
→ Metro Manila: 3–5 business days
→ Provincial: 7–10 business days
• No weekend or holiday deliveries.
• Delivery dates are estimates, not guarantees. This does not reflect customization lead times. Please consult with your EcoPackaging Consultant for custom requirements.
5. Returns, Exchanges & Refunds
• Eligible items must be unused, in original packaging, and reported within 48 hours of receipt. Complete with actual photos and one (1) video showing the factory defect. Send it to clientcare@econestph.com.
• Customized products are non-returnable.
• Returns due to defects: we will replace or refund (if product is unavailable) and cover return shipping.
• Damages from misuse, poor storage, or transit mishandling are NOT COVERED.
• Our merchandising team will investigate the item condition and will provide a response within 30 days from date of report.
6. Force Majeure
We are not liable for delays or non-performance caused by events beyond our control (e.g., natural disasters, strikes, pandemics, transport disruptions).
7. Intellectual Property & Content
• Customer-tagged photos may be used on our official channels (@econestph IG, EcoNest PH FB).
• Any ideas, suggestions, or content you send may be used freely without compensation.
• You confirm all provided information is truthful and not infringing on third-party rights.
8. Governing Law
These Terms are governed by Philippine law.
9. Contact Us
Email: hello@econestph.comAddress: #168 NIA Rd., Brgy. Catulinan, Baliwag City, Bulacan
Owned and operated by:
Secaed Global Enterprises Inc. (SGEI)
#168 NIA Rd., Brgy. Catulinan, Baliwag City, Bulacan, Philippines
Email: hello@econestph.com
1. Scope of Terms
These Terms apply to all orders placed directly with us or via our sales channels (e.g., Shopee, Lazada, direct email, texts).
By placing an order, you confirm you are at least 18 years old and legally capable of entering into a binding contract.
If there’s a conflict with another agreement, these Terms will prevail.
2. Products & Pricing
• We strive for accurate descriptions, colors, and sizes, but minor variations may occur due to material availability or display settings.
• All measurements are approximate; we aim for accuracy but cannot guarantee 100%.
• Prices and products may change without prior notice.
• We do not guarantee that our products or services will meet all expectations 100%.
3. Ordering & Payment
For all orders:
• Provide complete and accurate details (shipping address, contact info, product codes/SKUs & approved prices).
• Send official signed purchase orders to orders@econestph.com.
• Once confirmed, order delivery details & item list cannot be changed without applicable fees (₱500 address or item change fee within Metro Manila).
• Wholesale pricing is based on per-box quantities.
• Minimum order on Shopee/ Lazada is 1 pack or 50 pcs.
Payment:
• Bank transfers only (BPI: 3741893591 / BDO: 008018014925 – SECAED Global Enterprises Inc.). Gcash upon request.
• Send proof of payment to payments@econestph.com.
• No proof of payment = No Delivery/ Floating Invoice. Floating Invoice = No Future Deliveries.
• Payment must be cleared before order processing.
4. Shipping & Delivery
• We ship via third-party couriers; delays or damages during transit are not our liability.
• Estimated timelines (from payment confirmation):
→ Metro Manila: 3–5 business days
→ Provincial: 7–10 business days
• No weekend or holiday deliveries.
• Delivery dates are estimates, not guarantees. This does not reflect customization lead times. Please consult with your EcoPackaging Consultant for custom requirements.
5. Returns, Exchanges & Refunds
• Eligible items must be unused, in original packaging, and reported within 48 hours of receipt. Complete with actual photos and one (1) video showing the factory defect. Send it to clientcare@econestph.com.
• Customized products are non-returnable.
• Returns due to defects: we will replace or refund (if product is unavailable) and cover return shipping.
• Damages from misuse, poor storage, or transit mishandling are NOT COVERED.
• Our merchandising team will investigate the item condition and will provide a response within 30 days from date of report.
6. Force Majeure
We are not liable for delays or non-performance caused by events beyond our control (e.g., natural disasters, strikes, pandemics, transport disruptions).
7. Intellectual Property & Content
• Customer-tagged photos may be used on our official channels (@econestph IG, EcoNest PH FB).
• Any ideas, suggestions, or content you send may be used freely without compensation.
• You confirm all provided information is truthful and not infringing on third-party rights.
8. Governing Law
These Terms are governed by Philippine law.
9. Contact Us
Email: hello@econestph.comAddress: #168 NIA Rd., Brgy. Catulinan, Baliwag City, Bulacan
